Frequently Asked Questions
Everything you need to know about online and mobile notarization.
Have questions about notarization? You’re not alone.
Below are the most common questions clients ask about online notarization (RON), mobile notary services, and document requirements—so you know exactly what to expect before booking.
GENERAL NOTARY QUESTIONS
1. What does a notary do?
A notary public is a state-commissioned official who verifies identity, witnesses signatures, and helps prevent fraud.
• Confirm the signer’s identity
• Ensure the signer is willing and aware
• Witness the signing of documents
Notaries do not provide legal advice or prepare documents—their role is strictly to verify and notarize.
2. What do I need to get a document notarized?
• A valid, government-issued photo ID
• The document(s) you need notarized
• All signers present (in person or online)
In some cases, additional identity verification may be required for online notarizations.
3. Do all signers need to be present?
Yes.
• All signers must be present at the time of notarization
• This applies to both in-person and online notarizations
Online notarization requires a live video session, not a recording.
4. Is online notarization (RON) legal?
Yes. Remote Online Notarization (RON) is legally authorized in most U.S. states and allows documents to be notarized using secure audio-video technology.
• Identity verification
• Secure video session
• Digital signing and notarization
5. What types of documents can be notarized?
• Affidavits
• Power of Attorney
• Real estate documents
• Contracts and agreements
• Business documents
However, some documents (like birth certificates or government-issued records) cannot be notarized as certified copies.
ONLINE NOTARY (RON) QUESTIONS
6. How does online notarization work?
Online notarization allows you to complete your notarization from anywhere using a secure platform.
• Upload your document
• Verify your identity
• Join a live video call with a notary
• Sign and receive your completed document
7. Do I need special technology for online notarization?
No special equipment is required.
• A smartphone, tablet, or computer
• Internet connection
• A valid ID
8. Is online notarization secure?
Yes.
• Identity verification technology
• Credential analysis
• Secure video recording
MOBILE NOTARY QUESTIONS
9. What is a mobile notary?
A mobile notary travels to your location to notarize your documents.
• Your home
• Office
• Hospital
• Public location
10. How much does a mobile notary cost?
• Travel fee (starting rate, varies by distance)
• State-regulated notarization fee per signature
Additional fees may apply for: After-hours appointments Rush or same-day service
LOAN SIGNING QUESTIONS
11. What is a loan signing agent?
A loan signing agent is a notary trained to handle real estate transactions.
• Documents are signed correctly
• All required signatures are completed
• The signing process runs smoothly
12. How much do loan signings cost?
Loan signing services typically: Start at a base rate Vary based on document size and complexity May increase for specialized transactions
IMPORTANT NOTES
Can a notary explain my documents or give legal advice?
No. A Notary is prohibitted from doing the following:
• Explaining legal documents
• Recommending what you should sign
• Providing legal advice
Their role is strictly to verify identity and witness signatures.
Can I send my document ahead of time?
Yes, but: You must still appear for the notarization Signing must happen in front of the notary (in person or online)